COMPLAINT MANAGEMENT
Software
Enhanced Complaint Management, Effortless Recordkeeping
Ensure regulatory compliance and streamline the complaint management lifecycle with Red Oak’s centralized, intuitive platform for the financial services industry.
24/7 Support
<1 Hour Average Help
Ticket Resolution
>99.9% Uptime
Continuous Enhancements with Zero Downtime
Why Choose Red Oak for
Complaint Management?
All Complaints in One Place
A fully configurable solution tailored to help your team efficiently manage, track, and resolve complaints from a single cloud-based platform—minimizing human error and ensuring regulatory compliance.
Access from Anywhere
Your team can submit and manage complaints anytime, from any device, with everything securely stored in one centralized location.
Trusted by 2,000+
Firms Globally
Partner to Over Half of
the Top 20 Asset Managers
84 NPS Score—Setting the Standard
for Client Satisfaction
Track and Analyze What Matters Most
What you can monitor with Red Oak:
- Complaints by type, volume, and status
- Fines levied and compliance metrics
- Turnaround time/efficiency for complaint reviews
- Complaint trends by type, product, and client
- And More
STREAMLINE YOUR COMPLAINT MANAGEMENT TODAY
See how Red Oak can make your complaint management more efficient and compliant. Talk to an expert and start saving time while reducing regulatory risk.
“Since securities compliance is never a joke, we implicitly trust the services of Red Oak. Extremely knowledgeable with great customer service, they’re the only consultant we use to serve us. The systems are great, and the people are too. In this complex world they tell us what to do.“
-Chief Compliance Officer, Broker-Dealer/RIA/Investment Bank
Our Industry-Leading Reputation
