Complaint Management copy - Red Oak Compliance Solutions

Complaint Management

Automate and Optimize your Complaint Management Process with Intelligent Technology

Manage Complaints. Stay Compliant.

Red Oak’s AI-powered technology suite includes powerful solutions for effective complaint management, data tracking, and analysis for both the financial services and insurance industries.

Minimize the potential impact of complaints on your firm.

What are you doing to ensure accurate tracking and reporting of customer complaints for your firm? Current regulations require firms to report complaint handling quarterly and maintain records for several years. Red Oak’s complaint management software suite includes intelligent complaint tracking management solutions to track, maintain, resolve, and report critical complaint information, keeping your firm compliant and reducing possible regulatory exposure. Leverage the power of intelligent automation from Red Oak.

Capture, manage, and track complaints – all in one central location.

Single cloud-based repository for all complaint data
Submit and manage complaints from anywhere in your organization, from any device
No need to manually track on spreadsheets or in duplicate systems
Provides consistent and reliable processes for tracking and managing customer complaints
Automated and customizable reminder notifications ensure you don’t miss critical deadlines

Utilize complaint-related data to remain compliant and improve processes.

Track complaints by type, volume, and status
Track training delivered to employees, fines levied, etc.
Track turnaround time/efficiency for complaint reviews
Identify trends based on complaint details (including complaint type, product, or reporting client)

Leverage Red Oak’s intelligent complaint management software suite to build efficient, timely processes and handle critical customer complaints effectively.

Are you ready for smarter compliance solutions?

Testimonials

Red Oak Compliance is quick and attentive to our needs and they have proven themselves to be in command of the nuances of RIA and securities regulation compliance for our fund. It’s the one area of my operation that I outsource and I have complete faith in their abilities.

As a representative with over 25 years of experience in the industry I considered drafting and filing my own registration documents. The smartest decision I made for my new RIA was to outsource that responsibility to Red Oak Compliance Solutions. They got my approval quickly and efficiently—even working after hours—saving me a lot of time which ultimately saved me money. Their work was superior—they didn’t just meet my expectations they exceeded them. I would highly recommend them to anyone who needs their services.

We are very pleased with our decision to use AdMaster. With AdMaster our Compliance team does not need to involve our IT team for tasks such as: creating spreadsheets linking to the bulk export of documents, administration of users, customizing data entry fields and drop down fields. I highly recommend AdMaster given my experience and their high quality of service.

We are very happy with the compliance work Red Oak provides us. We outsource as much as possible to Red Oak to keep us focused on managing money and the business. Always accessible and current of compliance topics an RIA and hedge fund faces on recurring basis.

I love working with your team. They are always so responsive, helpful and insightful and make my experience with AdMaster first class. Please share this email with your organization and others. Thank you.

Red Oak is highly responsive and the level of understanding and interpretation of Sierra’s needs is demonstrated time and time again. The end product, through our collaborative efforts, is always superb. I would recommend Red Oak for all your compliance needs!!